At [Your Store Name], we aim to deliver your orders quickly and securely. Since we operate using a dropshipping model, shipping times may vary depending on the product and supplier location. Please read our policy carefully before placing an order.

1. Order Processing

  • All orders are processed within 2–5 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • In case of high demand or stock issues, processing may take slightly longer.

2. Shipping Timeframes

  • Standard delivery time is usually 10–20 business days depending on the product and destination.

  • Some items may arrive sooner, while others (especially international items) may take longer due to customs clearance or supplier delays.

  • You will receive a tracking number via email once your order has been shipped.

3. Shipping Rates

  • Shipping fees are calculated at checkout and may vary depending on the destination and product weight/size.

  • We occasionally offer free shipping promotions, which will be clearly displayed on our website.

4. Customs, Duties & Taxes

  • Customers are responsible for any customs duties, VAT, or import taxes charged by local authorities.

  • We are not responsible for delays caused by customs inspections.

5. Wrong Address Disclaimer

  • Customers must ensure that the shipping address entered is correct.

  • We are not responsible for lost packages due to incorrect addresses provided by the customer.

6. Delayed or Lost Orders

  • If your order is significantly delayed, please contact us at 📧 [Your Email Address] with your order number.

  • We will investigate with our suppliers and shipping partners to resolve the issue.

  • Lost packages will be refunded or replaced after investigation.

7. Split Shipments

  • To speed up delivery, items in your order may be shipped separately if they come from different warehouses or suppliers.